Network and Computer Service Solutions for Businesses
Our remote monitoring and management platform consists of:
We monitor and manage anything in and out of the network
- Desktops and Laptops and Tablets
- Servers, Virtual Machines
- Printer Faxes and/or Scanners
- Intranets and Public Websites
- VoIP Switches, VoIP Phones, Smart Switches
- Routers, Firewalls
- VPN Gateways
- SaaS Resources
- Mobile Phones, Mobile Devices
- Specialized Equipment, such as XRay, CTs, MRI, Ultra Sound
- Environmental Control Devices
- IoT – Internet of Things appliances, Smart TVs, Cameras
- Off-the-shelf and Custom Applications
Onsite Manager
A single, lightweight piece of software is installed once at each site.
Onsite Manager performs secure comprehensive scans of your environment to gather the up-to-date information that iTSC needs to manage your IT assets with unparalleled efficiency.
Service Center
A powerful web-based, centralized dashboard that allows us to
- View the asset health and performance data sent by Onsite Manager
- Drill down to details as required
- Perform rapid remote remediation
- Configure advanced services
- Produce a range of useful reports so you’ll know exactly what’s going on in your environment; and much more for Network Tech Service Solutions Businesses.
Device Manager
Installed on equipment that can’t be directly monitored by Onsite Manager.
- Roaming Laptops
- Remote servers
- Home offices
- Or on an onsite device provided by iTSC at no cost, if you don’t have a server
What others say about our services
We developed a great partnership with ITSC and their dedication to our website is evident in all aspects of the site. We appreciate their attention to detail maintaining our network and devices and their proactive approach and quick response have been instrumental in preventing downtime.
Keith McClintockQuality Assurance Manager | M-BioLabs, Inc.
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BUSINESS HOURS
24/7 IT Support Under Contract
Monday-Friday: 9am to 6pm
Saturday: 10am to 2pm
Sunday: Closed
24/7 IT Support Under Contract
Monday-Friday: 9am to 6pm
Saturday: 10am to 2pm
Sunday: Closed
For emergency support, send an E-mail to Emergency Support
CONTACT INFORMATION
Corporate Office
San Antonio, TX, 78212
+1 210 491 0009
E-mail: Info@iTSC-TX.com
