Network and Computer Service Solutions for Businesses
Our remote monitoring and management platform consists of:
We monitor and manage anything in and out of the network
- Desktops and Laptops and Tablets
- Servers, Virtual Machines
- Printer Faxes and/or Scanners
- Intranets and Public Websites
- VoIP Switches, VoIP Phones, Smart Switches
- Routers, Firewalls
- VPN Gateways
- SaaS Resources
- Mobile Phones, Mobile Devices
- Specialized Equipment, such as XRay, CTs, MRI, Ultra Sound
- Environmental Control Devices
- IoT – Internet of Things appliances, Smart TVs, Cameras
- Off-the-shelf and Custom Applications
Onsite Manager
A single, lightweight piece of software is installed once at each site.
Onsite Manager performs secure comprehensive scans of your environment to gather the up-to-date information that iTSC needs to manage your IT assets with unparalleled efficiency.
Service Center
A powerful web-based, centralized dashboard that allows us to
- View the asset health and performance data sent by Onsite Manager
- Drill down to details as required
- Perform rapid remote remediation
- Configure advanced services
- Produce a range of useful reports so you’ll know exactly what’s going on in your environment; and much more for Network Tech Service Solutions Businesses.
Device Manager
Installed on equipment that can’t be directly monitored by Onsite Manager.
- Roaming Laptops
- Remote servers
- Home offices
- Or on an onsite device provided by iTSC at no cost, if you don’t have a server
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BUSINESS HOURS
24/7 IT Support Under Contract
Monday-Friday: 9am to 6pm
Saturday: 10am to 2pm
Sunday: Closed
24/7 IT Support Under Contract
Monday-Friday: 9am to 6pm
Saturday: 10am to 2pm
Sunday: Closed
For emergency support, send an E-mail to Emergency Support
CONTACT INFORMATION
Corporate Office
San Antonio, TX, 78212